Jira Service Management

{"xsrfToken":"8e3a603500e25f5992a95acecf2d21992f3d061c_lout","branding":{"id":"1","key":"mcs","name":"MMR Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00bf6e","headerLinkHoverBGColor":"#00bf6e","headerBadgeColor":"#00bf6e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b3085e2c-3c2e-4117-b3e7-6e78149f103f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNGIyNzYxOC05Nzg5LTQxOWMtYTM1NS1mZGZmZjk1YjVmMmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIzMDg1ZTJjLTNjMmUtNDExNy1iM2U3LTZlNzgxNDlmMTAzZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzExMTksIm5iZiI6MTczMjE3MDUxOX0.NxKEyOyItMIwyebeCqOFVb_P6_Ppb6vEZZ-hHUnT_1I&client=04b27618-9789-419c-a355-fdfff95b5f2d&mode=fit","logoId":"b3085e2c-3c2e-4117-b3e7-6e78149f103f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Manage My Renewals Help Center","sharedPortalName":"Manage My Renewals Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Manage My Renewals Help Center","sharedPortalName":"Manage My Renewals Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"mcs","projectId":10001,"serviceDeskId":1,"name":"MMR Customer Support","description":"Welcome! You can raise a request for MMR Customer Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Select this to request technical assistance.","icon":10520,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://managemyrenwals.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a4865eb2-9461-37d0-8a3f-3f468c5c19c2","appLinkName":"System Confluence","appLinkUrl":"https://managemyrenwals.atlassian.net/wiki","spaceKey":"MMRHC","spaceName":"Manage My Renewals Help Centre","spaceUrl":"https://managemyrenwals.atlassian.net/wiki/spaces/MMRHC","isServer":false},"labels":[],"projectKey":"MCS","serviceDeskId":1,"kbLinkDomainURLs":["https://managemyrenwals.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNGIyNzYxOC05Nzg5LTQxOWMtYTM1NS1mZGZmZjk1YjVmMmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE3MTksIm5iZiI6MTczMjE3MDUxOX0.H9oWLBy-_Zfklo_gr95Q1H7VWpbfe__bCZ1SFMpve10","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"04b27618-9789-419c-a355-fdfff95b5f2d","tokenDurationInMins":20}},"kbPage":{"id":15237121,"title":"Privacy Policy","url":"https://managemyrenwals.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/15237121","space":{"key":"MMRHC","name":"Manage My Renewals Help Centre","id":15073284},"serviceDeskIds":[1],"appLinkId":"a4865eb2-9461-37d0-8a3f-3f468c5c19c2","idInString":"15237121","projects":[{"projectId":10001,"serviceDeskId":1,"portalId":1}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=managemyrenwals","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8e3a603500e25f5992a95acecf2d21992f3d061c_lout","baseUrl":"https://managemyrenwals.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://managemyrenwals.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"04b27618-9789-419c-a355-fdfff95b5f2d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8a8453b2122c412e8d4157529a7d66b0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}